Preetech's Close The Loop Tool - Support

You can configure this through the Control Hub:

Step 1: Login to Control Hub

Step 2: Navigate to Configuration

Step 3: Select NOTIFY from the Product and click display.

Step 4: From the attribute list, click Select next to INCLUDE_REQUESTTYPES_NEW

Step 5: Add the required request types and click SAVE.

Important Notes:
  • This change does not require a restart of the Preetech solution.

You can configure this through the Control Hub:

Step 1: Login to Control Hub

Step 2: Navigate to Configuration

Step 3: Select NOTIFY from the Product and click display.

Step 4: From the attribute list, click Select next to INCLUDE_REQUESTTYPES_COMPLETED

Step 5: Add the required request types and click SAVE.

Important Notes:
  • This change does not require a restart of the Preetech solution.

You can configure this through the Control Hub:

Step 1: Login to Control Hub

Step 2: Navigate to Configuration

Step 3: Select NOTIFY from the Product and click display.

Step 4: From the attribute list, click Select next to TEST_EMAIL_RECIPIENT

Step 5: Add the required request types and click SAVE.

Important Notes:
  • This change does not require a restart of the Preetech solution.

You can configure this through the Control Hub:

Step 1: Login to Control Hub

Step 2: Navigate to Configuration

Step 3: Select NOTIFY from the Product and click display.

Step 4: From the attribute list, click Select next to TEST_SMS_RECIPIENT

Step 5: Add the required request types and click SAVE.

Important Notes:
  • This change does not require a restart of the Preetech solution.

New email templates can be created using Preetech’s Email Template Manager. This tool allows you to define templates for use within the Close The Loop solution.

← Back to Support